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Mobile Pool Testing - Terms & Conditions

  1. Service Overview
    • Mobile pool testing is provided by Image Home Improvements Inc. (IHI).
    • This service may be:
      • Charged separately, or
      • Free if the client contracts IHI for pool opening and closing services, or
      • Included free in IHI’s Platinum, Gold, Silver, and Bronze maintenance packages.
  2. Technicians
    • Pool testing is performed by trained technicians.
    • Technicians are trained to:
      • Safely transport and add pool chemicals,
      • Use specialized software to determine and track appropriate chemical levels.
      • Add product to the pool and dispensors
      • Adjust sanitizer output
  3. Client Responsibilities
    • Clients must ensure all pool equipment is properly sized and in good working order.
    • IHI is not responsible for the operation or malfunction of pool equipment.
  4. Equipment and Chemical Safety
    • Proper functioning of the pool pump, chlorinator, or saltwater chlorine generator is critical.
    • IHI is not responsible for high chlorine levels caused by:
      • Equipment instability,
      • Oversized equipment,
      • Malfunctioning equipment.
  5. Liability for Pool Damage
    • High chlorine levels can damage pool liners.
    • IHI is not liable for liner damage resulting from:
      • Equipment not operating correctly,
      • Oversized or malfunctioning equipment.